Anonymous on 12/03/2013
On January 16, 2013 As I was getting into bed, I noticed a bedbug on the pillow of the opposite bed. I looked it up on the computer to confirm and I took a photo for future reference. I called the desk and someone came and told me it wasn't a bedbug, but it was a hay bug. I've never heard of such a thing. It was a bedbug. No doubt. This occurred in a room that has pulldown murphy beds. They found me another room which they checked thoroughly as it was midnight and my home was five hours away. I
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had to argue with them about charging me for a night of hell, but they finally agreed. I called later in the week to see if they had taken care of the room since they had questioned whether it was a bedbug and they didn't really confirm that they had or admit there were bedbugs.