Marcie on 08/09/2014
July 4,2014 we found bed bugs in the bed and reported it to the front desk...they said ok we will send up the head housekeeper. Carrie came up and said yes indeed it was bedbugs and they would move us probably to the ninth floor. This was 8:30 in the morning finally at 3 pm they moved us to the 8th floor. There should have been no charge for the first night we spent there on top of the bed. There should have been some apology. I have my doubts the room was even cleaned for bedbugs when we finall
y moved and our bags may have had them in it,thus transferred to the new room. Then you get home and have a whole set of other problems making sure you do not bring them into your home.
Anonymous on 05/20/2014
Woke up with over 50 bites on my body. Never experienced anything like this before. After doing some research I'm positive these are bed big bites. All over my hands, feet, and neck.
Anonymous on 03/16/2014
Got 5 bites on my arm. Have had bed bug bites before as I travel frequently. I'll alert hotel today. I like the hotel and have had zero issues before.
Anonymous on 04/09/2013
April 7, 2013 I stayed here with my sister: I got about 25 bites, she didn't get bit at all. We definitely identified two bed bugs (and saw little other evidence of them - except for my blood smears on the sheets and very small amount of feces on the mattresses when we freaked out and inspected everything closely). The staff was nice and brought us plastic bags, etc. and gave us the room for free. It didn't SEEM to be a common problem, rooms are very clean, and I am the first person that I know
of that has been bit by bedbugs here (many work colleagues have stayed here in the recent past and have not had a problem).