Anonymous on 01/02/2014
Just discovered that we have bed bugs. No one around us has them, and the only place we've traveled recently was this hotel. They must have stowed-away in our luggage.
Bugged on 09/03/2013
I checked into the Sands in Reno on Aug 31st..
And found my room infested with bed bugs..
The headboard looked like it was one of those optical illusions that appears to move if you stare at it long enough..
Except..it WAS moving.. both beds were *infested*.
Large red ones, smaller brown ones, tiny white ones.
I told the front desk clerk, who didn't seemed surprised, and just offered me another room.
It was late, and I was tired, so I slept in the new room in another part of the hotel..
after thoroughly checking the new room for bugs.
CJM on 07/18/2013
July 11,12 2013
Woke up at 3 am in room 1101. Saw small black round bug on my pajama top. Touched it and it burst, full of blood. Alarmed I jumped out of bed to find several bugs crawling about the bed which I had been lying. Checked the sheets above my pillow and panicked as I saw many many lined up in the sheet folds. Most traumatic experience I can recall, I called the front desk and they sent security who took pictures and collected bugs for a report. Shaking and upset they put me in
another room after checking it though per my insistence. Wouldn't wish this on my worst enemy...haven't been able to sleep since... Wish I knew to check the bed carefully before I lay down...now I want to educate everyone. They did comp my room but that didn't help at all as I don't feel like I will ever forget that trauma....
Anonymous on 11/19/2012
Arrived Nov 12-received a bite that night - thought it was a spider bite. Thursday night I was bit again
but I caught this one and bagged it. Reported it to
security and gave them the evidence. Found out this
also happened on another floor that week. Found other web sites stating this hotel has had this problem in Aug and Sept. Anonymous