Ruty on 09/15/2013
I was in room 104. I was very itchy all night and couldn't sleep. I thought maybe I'm allergic to the cheap sheets. But I was very uncomfortable and got up and turned on the light. When I looked on the bed there were 3 bed bugs crawling where I was sleeping. I woke up my friend that I was sharing the bed with and my cousins on the other bed and sofa bed. All 3 beds had bed bugs crawling on the sheets and pillows!!! But only 2 of us got bit. I have red marks all over my body! Face, arms, back, br
east, butt cheeks, and legs!!!! I am so itchy!!! I made the guy at the front counter come look at ALL the bed bugs. All they did was wash the sheets!!!! I made them give me my money back!!!! Plus I called the police and reported it!!!!! Never again will I stay in that dirty, deceased place!!!!
Rob on 11/17/2012
See previous report "Rob on 9/12/2012".
I reported the incident to Choice Hotels International. I was on the road all this time and when I got home I got a letter from Choice Hotels dated Sept 18, 2012 from a Dean Tarasenko (Director, Customer Care). In the letter it states
"Your feedback is important to us and has been noted by our office. We are also forwarding your concerns to the hotel's management. Each Choice property is independently owned and operated, and due to the issues yo
u have raised we must defer to the hotel and request that they respond to you directly."
In other words - we defer all responsibility. NICE. Have not heard from Rodeway Inn yet and don't think they will ever respond.
These guys have no idea how bad bed bug bites are and how long you have to suffer if you are allergic to bed bug bites.
Nice work Choice Hotels. I am only a diamond member.
Rob on 09/16/2012
Stayed at the Rodeway Inn on 09/15/12. I was in room 206. When I woke up I had red bite marks all over my neck and left arm. I looked under my pillow and found a big bed bug. I used a kleenex to squish the bug and it was full of blood - that was my blood. Right now my neck and arm is very itchy and painful and it looks like a terrible rash. I will never go back there again.