Anonymous on 09/03/2013
Checked in late Friday August 30, 2013 was getting ready for bed and found a bed bug on one of our pillows. We googled the bug to make sure it was and sure enough it was a bed bug. We went directly to the front desk and they appologized and put us in another room. We checked the room thoroughly and found no bugs so we stayed we had no choice. The family that stayed with us were unaware of our problem until the next morning when they checked their mattresses and found evidence of bed bugs. They
did not charge us and we did not stay another night.
Anonymous on 01/04/2013
Stayed at this hotel jan 1 2013 , two days ago . room 231 . undressed , got in bed , felt something crawl across my face . sat up , turned on light and there were 5 to 6 bed bugs crawling on me and around me and the wall next to the bed . i am still freaking out ! front dest clerk that night was as nice as she could be and moved me to another room . said she would have my clothes dry cleaned . in the morning i went to the front desk and her replacement said they had washed them and that was good
enough , and very rude . the general manager , Dawn came out and after arguing with me said they would have them dry cleaned . i was there on business and said i would be back by 2pm , this was 8am , to pick them up .left my phone number . came back at 2 , she said it would be another 2 hours , thats the best she could do , again rude and snide . i stopped staying at this hotel 3 yrs ago because it was not clean. this was my 3rd stay in the last month because i was told by fellow workers that they had redone the entire place . well if it looks like a pig and sounds like a pig , its a pig . will never return to this dive ! BEWARE !