Bentonville, AR on 01/23/2013

I stayed at this hotel 01/17/2013 - 01/19/2013 in room 218. The first night, after waking in the morning, I found multiple bug bites over my body, my legs, arms and on my face.

I called the front desk and no one answered. I immediately left the hotel. It took 3 calls and speaking with 3 individuals to get another room - which their regional manager Jay assured me would be taken care of.

I came back the 2nd night, the front desk knew nothing about being bitten by bed bugs and nothing abou