Anonymous on 08/30/2013
Entered the room and saw a bug scurry when we turned on the light. Flipped over the pillow and found another bug. I grabbed it put it in a tissue and immediately took it to the desk. Staff immediately called maintenance and refunded our card. They were very apologetic but nothing more. 8-29-13
Anonymous on 11/16/2010
My wife awoke to use the restroom. She discovered about a half dozen bed bugs crawling on her. When she killed them, they spewed blood. The hotel staff was unhelpful and denied her account.