Anonymous on 02/21/2015
My husband and I checked in with our two toddlers and I woke up with a huge bedbug crawling toward my face. We also found smeared blood in the bathroom, from smashed bugs. They were on the walls and came out of the electrical outlets. When we told the front desk about the incident they did not act surprised. I told them that we would be reporting the incident to their corporate headquarters and they offered to take 10% off our bill. I informed them that we will not be paying for the
infested room at all. After an hour of their haggling they said they would take care of the bill. We had to throw out all our suitcases and most of our luggage. This is a horrible location. Do not stay here!
USAF on 02/04/2013
Stayed in room 327 for 8 hours Found bed bugs on bed, and wall in morning, Management were assholes, 48 hours later head and neck had bite marks.