Anonymous on 01/30/2013
Checked into Washington Duke Inn
Completed bed bug check and found bed bugs on both queen mattresses and in chair in room 504. Reported to front desk, laughed at , then we were moved to room 505.
Completed bug check for 505. Bed bugs on both mattresses again. reported to front desk and asked for a refund. Told they could not give refund and we would have to contact orbitz.
We called orbitz let them know of the situation and they called hotel. Manager of the hotel said he would offer us
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an upgrade but we insisted to check out. In the end we were provided a refund. However this is disgusting.