Great Wolf Lodge
10175 Weddington Road Ext
Concord, NC 28027

Found 3 reports:

My daughter and I brought home bedbugs from the great wolf lodge in Concord. It ruined my health. I never reported because I had never been exposed before. I hope they have done something about the problem.


On May 11-13, 2012, My family rented a wolf den suite (2nd visit). On Sat 12 around 12noon upon returnin to the property, I noticed the bed lines where not changed. I called down to the front desk and was told by the front desk manager, linens are only chaged after 2 days of a stay. Houskeeping was immediately sent over, and the housekeeper (could not speak English) only changed the pillow cases. I was aware because under the mattress cover was stains, I called again down to the front desk, and

the houskeeping manager came out with 2 housekeepers to physically change the beds. On May 31, 2012 my daughter was rushed to the Doctor's Hopital ER with a bites covering both legs from knee to top of feet. on June 8 and 19, 2012 at Doctor on rx for break outs. Had to throw out mattress in which bed bugs were present with black stains on the bottom of box spring. After 2 home inspections and sprayings on 4 occassions. Contacted the Great Wolf Lodge and spoke with the front desk, explained the problem and was not transferred to the business manager but to the director of houskeeping. The explanation was to send The Great Wolf Lodge 3rd party pest control out to investigate and she would call me back.

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We stayed at Great Wolf Lodge in Concord, NC December 22, 2011 for one night. Two weeks later I began having symptoms of itchy spots on my neck. My daughter slept in this bed and received several bites. Our home was inspected January 11th and it was confirmed to be bed bugs. We had no problems prior to our stay at Great Wolf Lodge! Our company told us they have heard of other complaints and they reportedly have a meeting with them to discuss bed wraps.

[edit: bugs turned out to be bat bu

gs, close relative of bedbugs]

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