Anonymous on 12/13/2011
We had never seen a bed bug before, but discovered many (15-20) crawling insects on one of the two twin beds. I decided to look up pictures of bed-bugs and sure enough it was an exact match. We were panicked as we had been in the room for hours, and knew there was no hotel availability anywhere local. We ended up bringing about 10 bloody crushed bugs to the hotel desk and complained. Hotel management was sympathetic and offered a room in the sister hotel next door, but we didn't tr
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ust the whole property and ended up sleeping in the back of our SUV. It was a nightmare, to be honest. We spent a lot of time quarantining our luggage and laundry the next day.
We did report this to the national chain, who honestly didn't seem to react and never heard from them again. Stay clear of this place.