Springhill Suites by Marriott Asheville
2 Buckstone Pl
Asheville, NC 28805-1808

Found 1 report:

On April 27-30th I was a guest here at Springhill Suites in Asheville. Today is June 18th. During this time period, I have been to doctor after doctor as well as being medicated, labs drawn to get a proper diagnosis. I have been bit every night. My skin is covered in bites and the health care professionals had no idea what was attacking me. I called an exterminator on 6/17/15 who was a bed bug expert with over 25 years of experience. He took a look at my skin and immediately identified that it w

as bed bugs. He found the bugs in my bed room that had fed on me all night and will begin treatment to kill all of the bed bugs. The exterminator completed a thorough analysis on the bed bugs and found it was during my Stay at Springhill Suites. The AGM- Joy instantly became defensive and denied it without looking into the complaint. She tried to discredit a professional with over 25 years of experience who trains canines to search and seek out bed bugs. I have been thru mental and physical turmoil because of the unknown. I have disrupted my family in fear that whatever was attacking me may attack my children and my husband. Springhill suites- AGM Joy didn't show any compassion or display an urge to follow up. I had to make it known that this isn't about money but having a safe environment that was free from pests. Now I know and would like for others to please beware.

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