Marsha A. on 02/08/2012
Stayed there on Friday Night (2-3-12) and woke up the next morning with a bed bug!!!!! We captured the bug and put it in a baggie to give to the hotel staff. They told us that they would show it to the exterminator. (that tells you this is a problem they have been having) In all the hotels I have stay in over my forty years of traveling, I have never found a bed bug before. Talk about freaked out!! The hotel housekeeping team that came to my room was very polite and helpful! I had to leave su
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itcases and other items behind since I didn't want to take the little creatures home with me!!! They brought me plastic bags to put the items I took with me. Then when I requested reimbursement for the luggage, that's when one of the security staff was not at all cooperative. After all , I went in with suitcases and had to walk out with clear plastic garbage bags full of my stuff threw the lobby!! How humiliating!!! And disgusting!! Be aware of this problem if you are thinking about visiting there. I know I will never go back!