Anonymous on 10/04/2011
My sister and i stayed here 9/23-26/2011. We were in Room 219. I was repeatedly bitten by bedbugs on 9/24 on my arms, ankles, legs, thighs, and right boob. My ankles/feet swole up so big I could only wear flip flops. I went to the front desk at 3am to show them all the bite marks and clerk said he was sorry but they had to call the general mgr before they could switch rooms. I asked for a refund but they refused. On 9/25 I went to front desk and showed clerk all the bites and she apologized. She
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said she read the report and would get back to me. I was moved to room 223. We were in separate beds and both had more bedbug bites on our legs and arms. I went to Target and bought Cortizone 10 for itching. I met with the general mgr on 9/26 who looked me in my face and said he had no history of bedbugs. He called his maintenance man to check mattresses and said there were no bugs. HE LIED TO MY FACE. He agreed that something was wrong but it did not come from his hotel. He SAID i'LL adjust your bill from $244 to $117 for the stay. I told him I was going to the doctor and soon as I got back to Charlotte. On 9/27 I went to urgent care and doctor said YES bedbug bites. I got a tetnis shot, steriod shot, antibiotics and permethrin cream. I am a choice priviledge member and have stayed in comfort suites/inns all over the country BUT THIS IS THE WORST. This is a PARTY HOTEL. There were parties every day and night: kids running around, church service with live music at 9AM on sunday morning, drums beating that you could hear on the second floor, people who were not guests of the hotel in the breakfast area, sitting n sofas area, at the computer, fighting in room 217 (which I reported to the security guard), liquor bottles on the benches outside. DO NOT STAY HERE.
Terrifiedofbedbugs on 01/06/2011
Please read the review for comfort suites Southfield ( sans hotel in the search).
This place does have bedbugs.