Jan on 08/24/2011
We booked a room at this hotel for one night. We removed the sheets and checked the mattress pad in room 138 and found black specks. I removed the black specks and placed them on a light colored table in the room and pushed on one with my finger and blood squirted from the bug. I reported it to management and they said they would shut down the room and follow the bed bug protocol they had been taught. Management moved us to a different room which we inspected and found no bugs. The m
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anager was very apologetic and thanked us for reporting it.