Best Western Hospitality Hotel and Suites
5500 28th St Se
Grand Rapids, MI 49512

Found 1 report:

Just before checking into the hotel I read a review online dated Oct. 2015 of bedbugs. I asked the front desk lady about the review and was told that the review was a lie and that they did not have bedbugs then or ever. I checked in and was given room 208. Upon entering the room I immediately began checking for signs of bugs and low and behold between the sheets was a tiny reddish bug scouring away from my flashlight light. I captured it in a plastic cup and called the front desk lady to come o

bserve it. When she saw it she said " I don't think thats a bedbug." My response was, "its a bug, its alive, and its in the bed. I'm not staying here." My room was cancelled and I was told I would not be charged. When leaving I noticed large dead bugs in the hallway corners. Be cautious staying here.

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