Anonymous on 12/10/2013
Arrived 2013-11-18. Routine check of bedding showed live bedbug crawling on sheet. Next room offered had rotting food under headboard. General housekeeping & sanitation is poor. Cancelled reservation, was assured there would be no charge. There was a charge. Most HIE are excellent, this one is not.
Ana on 03/17/2013
March 16 2013
at 4 pm I checked in to the room it looked clean. At about 2 am . Saw a Bedbug crawling. I killed it and called the front desk. They gave me a suite and gave me a full refund. stay away!! Pay extra money don't be cheap like me.
marie on 03/19/2011
We booked the hotel on Hotwire and when we checked the hotel looked clean. As soon as we got into our room I pulled the sheet back and the bed was infested with bed bugs. Thankfully we hadn't unpacked anything yet. I called the manager who informed me that this has happened before and that the room would be isolated and then treated. He offered to upgrade us to a suite but we refused and demanded our money back. The Manager called Hotwire and authorized our refund. Thankfully I checked the bed b
ecause it would have been horrible!!! The hotel is now called Detroit Inn and Suites. Don't stay here!!!!!