Holiday Inn Express Downtown Detroit, Detroit
1020 Washington Blvd
Detroit, MI 48226-2613

Found 3 reports:

Arrived 2013-11-18. Routine check of bedding showed live bedbug crawling on sheet. Next room offered had rotting food under headboard. General housekeeping & sanitation is poor. Cancelled reservation, was assured there would be no charge. There was a charge. Most HIE are excellent, this one is not.

March 16 2013
at 4 pm I checked in to the room it looked clean. At about 2 am . Saw a Bedbug crawling. I killed it and called the front desk. They gave me a suite and gave me a full refund. stay away!! Pay extra money don't be cheap like me.

We booked the hotel on Hotwire and when we checked the hotel looked clean. As soon as we got into our room I pulled the sheet back and the bed was infested with bed bugs. Thankfully we hadn't unpacked anything yet. I called the manager who informed me that this has happened before and that the room would be isolated and then treated. He offered to upgrade us to a suite but we refused and demanded our money back. The Manager called Hotwire and authorized our refund. Thankfully I checked the bed b

ecause it would have been horrible!!! The hotel is now called Detroit Inn and Suites. Don't stay here!!!!!

see full report...

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