Syllocs20783 on 06/08/2014
The Best Western is invested with bed bugs!!! My daughter and her friends stayed at this hotel on 5/7/2014. One of friends was bitten by bed bugs, they pulled back the covers and saw the infestation crawling on the sheets, pillows and covers. They informed the clerk at the desk of the problem; he was rude and didn't care; it was very unprofessional of the Best Western Staff. Apparently they are aware they have Bed Bugs in there hotels and are not trying to fix the problem!! I'm very appalle
d of how the staff reacted as if they didn't care!!
Brandon on 12/02/2012
My brother stayed here because it was a decent price in a good location, right outside D.C. It was a nice hotel, with a friendly staff at first. The first night went decent, but when we woke up in the morning my brother started to yell, Brandon, get me a tissue! So I jumped out of bed and he caught it. A bed bug that just bit him. We know this because it was fat and full of blood. We called the front desk and waited over 30 mins for someone to come up. The two mangers that came up denied it al
l and said they have never had a problem before. We wanted to leave and get our money back for the first night, but they refused. We tried to find other hotels in the area but others had reported bed bugs. We ended up moving to another floor on the other side of the hotel. We didn't see anymore bed bugs after that, but the hotel has them for sure.
Good luck to anyone who stays here.