Anonymous on 01/21/2016
Stayed there on December 18, 2015. Apparently they came home in my bag. It has been a nightmare. The cost to exterminate my home and my daughters place is over $2000. Plus all of the linens and bed board that I had to dispose of. My stay at this hotel has cost me over $4000. If you are planning on staying here BEWARE!
Extremely upset. My comfortable home has been invaded and will never be the same.
Anonymous on 07/16/2015
I was bitten multiple times during a stay on the 5th floor 07/13/15. I informed the desk clerk while checking out a day early that I woke up with bites on my legs and she didn't seem concerned or surprised.
Anonymous on 05/28/2015
I came to this hotel with a group for a senior trip which was ruined when a girl found bed bugs in the 4th floor and a bit found bed bugs. I'll be letting the entire 8th grade use my PackTite :(
Anonymous on 12/31/2014
THIS HOTEL IS TERRIBLE AND DISGUSTING!!!!!!! BED BUGS ALL OVER THE HOTEL! I SEEN ONE IN THE HOLDING AREA BY THE FRONT DESK!!! I AM BEYOND GROSSED OUT & I HAD TO BE QUARANTINED WHEN I GOT HOME!!!
Syllocs20783 on 06/08/2014
The Best Western is invested with bed bugs!!! My daughter and her friends stayed at this hotel on 5/7/2014. One of friends was bitten by bed bugs, they pulled back the covers and saw the infestation crawling on the sheets, pillows and covers. They informed the clerk at the desk of the problem; he was rude and didn't care; it was very unprofessional of the Best Western Staff. Apparently they are aware they have Bed Bugs in there hotels and are not trying to fix the problem!! I'm very appalle
d of how the staff reacted as if they didn't care!!
Brandon on 12/02/2012
My brother stayed here because it was a decent price in a good location, right outside D.C. It was a nice hotel, with a friendly staff at first. The first night went decent, but when we woke up in the morning my brother started to yell, Brandon, get me a tissue! So I jumped out of bed and he caught it. A bed bug that just bit him. We know this because it was fat and full of blood. We called the front desk and waited over 30 mins for someone to come up. The two mangers that came up denied it al
l and said they have never had a problem before. We wanted to leave and get our money back for the first night, but they refused. We tried to find other hotels in the area but others had reported bed bugs. We ended up moving to another floor on the other side of the hotel. We didn't see anymore bed bugs after that, but the hotel has them for sure.
Good luck to anyone who stays here.