Courtyard Worcester Hotel
72 Grove St
Worcester, MA 01605-2628
One or more reports on this page has been disputed.

Please remember this site does not check the veracity of any bedbug reports.

Found 6 reports:

They were infested because they had entirely all new mattresses delivered their in the summer of 2012


stayed over the night of 5/10/12. found 5 small itchy bites on my back that look exactly like bed bug bites. I did not see any bugs while there so I can't confirm for sure.


We take reports of this nature very seriously. The hotel staff is trained and follow protocol in the event we are made aware of a concern. The room in question was inspected by two independent outside pest control companies which both found no evidence of bedbugs and provided documentation to support their findings.

-Hotel Management


I visited on 1/8/2012, and was placed in a 2nd floor room. I found many bedbugs in the bed. 2 managers were sent up to the room. One manager claimed that they were "just some little insects, not bedbugs". She also raised her eyes in surprise as I pointed them out, saying "You must have very good eye sight". The other manager was very apologetic and offered several solutions, including being moved to another room, or their sister facility, the Extended Stay hotel. I opted for a full refund and th

eir shuttle bus took me to a nearby - and much better - hotel in the area.

see full report...

Dear valued guest, I wanted to inform you that Marriott cares greatly
about every guests experience. We take hotel hygiene and sanitation very
seriously. As a result, Marriott has established very strict standards
for all of it's hotels that either meet or exceed Public health
department regulations, including pest control. In the unusual event we
are made aware of a concern, we respond immediately to the situation and
take the appropriate steps to remediate whatever problem we find.

In
this case there were no findings in any of our guest rooms on the date
mentioned.

Thank you,

Hotel General Manager

see full report...

on 3/6, I spent the night at this facility. I was fairly disappointed to discover that the room I stayed in was infested with bedbugs. I woke up with bites on my arms, legs and back. I was unable to sleep comfortably due to the constant irritation and rashes I have developed from laying in the bed









9 bedbug reports near this address:

Courtyard By Marriott Worcester 0.004 km
63 Highland St 0.604 km
Hampton Inn 1.017 km
29 West St 1.420 km
50 Franklin St 1.483 km
52 High St 1.546 km
23 Chandler Street 1.760 km
765 Main St 2.237 km
Quality Inn & Suites Worcester 4.350 km