Anonymous on 07/09/2014
A group of 3, including myself, stayed at this hotel on 8/23/13. A few days later bumps appeared on our hands and arms....bed bug bites. I called the hotel and they immediately issued me a full refund (which leads me to believe that other people had been calling in with the same complaint), but the refund did not come close to justifying the extreme hassle and further expenses we had to go through in order to ensure the removal of the bugs from our homes.
Tara on 02/13/2013
Shortly after checking in on 12-14-12 I spotted bed bugs crawling all over the pillows on the bed. Thankfully I saw them pretty quickly & got right out of there. I have a hard shell suitcase but was paranoid I'd take them home because I rested my $400 pocketbook on the floor. I have stayed at this hotel several times before & had never had an issue. I was so disgusted by it that I still cringe at the thought of having to stay at any hotel. The front desk was apologetic but not overly helpful wit
h refunding me since I had booked with Expedia. I had to contact Expedia so they could instruct the hotel to refund me.