Anonymous on 11/26/2012
Being a "bug-phobic" I tend to do my research on nice, clean hotels to avoid possible stressors. Receiving 5 out of 5 stars on all it's YELP reviews and high ratings on Tripadvisor we thought we were safe.
I did inspect the mattress and box springs when I arrived and didn't notice anything. The hotel was so clean and nice I quickly became comfortable and at ease. The next morning when I awoke low and behold there was a little bed bug staring me in the face. We quickly got up and grabbed a p
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lastic cup to put about 7-8 bugs in. My husband went down to the front desk and had a manager come up to our room. Although they were very apologetic and reimbursed us our room fee- Ian still very upset about the entire situation. Oh and free breakfast vouchers that we couldn't even use since we were running late because of the entire ordeal. They gave us trash bags to put our belongings in and told us what we needed to do to wash them. Now we are on our way home (from a funeral to add insult to injury) and have to deal with all our "stuff" so we don't infest our home. A free stay and breakfast doesn't seem worth it. Wish us luck.