Hyatt Regency O'Hare
9300 Bryn Mawr Ave
Des Plaines, IL 60018-5202

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Hello,

I stayed the 23 and the 24th of January 2014 at the Hyatt. I arrived late at night only to be given a room that had not yet been cleaned. I called from the room and they immediately transferred me to another. I unfortunately did not find it until I arrived back home, however not sure who to report incident to. I traveled from Jackson MS the day of the 23rd from another hotel but had no issues or symptoms during my stay there. I do not reside in either state. I am more at a loss as

both hotels show no incidents recently on your site. The pest control company even pointed out the cabs we take from hotel to airport. Who all do people notify when they travel week over week. Have traveled for 15 years and have never had this occur nor wish to again. Any advice is welcome.
Thank you

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