Anonymous on 06/26/2013
June 21-25, 2013
Was worried after reading these reports since I needed to be close to convention center but VERY CLEAN nice modern rooms, no problems at all this hotel.
Anonymous on 11/02/2012
I just stayed @ this hotel about a week ago. A couple of days later my arm starts itching and will not stop. I look on my arm and she these bite marks that are going in a straight line. I looked up on the computer and they were bed bugs bites. This hotel has bed bugs. I forgot to check my sheets before I got in the bed. I am so pissed off. I keep scratching all day at work. Also, my arm had some kind of tingling sensation to it. I talked to the housekeeping manager and he said that he wou
ld send pest control in the room to check it out. I sure he will come back and say they did not see any bed bugs. If I don't get any results I am going to take this a step further. Protest in front of the hotel maybe. I think I deserve a refund!
Rachel on 02/13/2012
About 2-3 weeks after I returned from a tradeshow in Chicago - staying at the Hyatt McCormick, I started getting bug bites on my legs and arms.
I called the local pest control company where I live (Pennsylvania) and he did a thorough check of my home. After he made sure everything was ok, he asked if I had stayed in a hotel or motel 2-3 weeks prior. This is because it often times takes bed bug bites that amount of time to develop. Sure enough, it was the perfect timing.
I had stayed ther
e 3 nights, so the pest control guy said that I would probably get new bites three nights in a row. Sure enough. After a third night of new bites developed (at this point, I had 38 bites between my arms and my legs) the bites stopped coming. Coincidence? I think not.
I called the hotel and they assured me they'd get "their company" to check it out. I would have much preferred a 3rd party to go in and take a look, because of course the hotel will deny any history, or any residency of the pests. And they did.
I had to pay for my home's inspection, and had to get antibiotics for the bites because I kept scratching them open. The hotel claimed they never had any such complaint of bedbug bites before... well... I've just found some - on this website.
They kept saying "Let us know if anything else comes up on your end." I want to know... if they were telling the truth, and had absolutely, positively no bedbugs in the room I stayed in... why would they want me to keep them posted? It would be a done deal. But hey, what can you do? Nothing but get the word out.
Rosie on 10/24/2011
Everyone on here seems to be reporting that they have had bedbugs in their rooms. I recently stayed at the Hyatt Regency McCormick Place and fully inspected my room. I was very satisfied on how clean my room was and that I could sleep without worrying about any bed bug issues, which is rare when traveling to a large city hotel.
Avalon space dude on 10/19/2011
I was abducted by aliens, and let me tell you, there bedbugs leave ours in the dust. Imagine a bedbug the size of a loaf of bread, with pincers made of steel, and a razor sharp anus, and you are just beginning to understand what you are dealing with. I stayed at the Hyatt and had a bedbug bite, or perhaps an ingrown hair, but after being traumatized by the alien bedbug I was WISHING to return to the Hyatt for a little earth bedbug munching.
Stay at this hotel and, for gods sake, don't approac
Avalon Traveler on 10/19/2011
I stayed at this hotel and was assured by the staff that they had taken precautions about bedbugs, and yet my room had several small brown bugs in between the bedbug cover and mattress. When I contacted the management they acted as if nothing had happened, and they were unwilling to change my room.
Marilyn G. on 10/15/2010
I just returned home after a 5 day stay at this hotel. My room was kept very clean and there was no evidence of bedbugs. This is my hotel of choice when I'm in Chicago. My stay was from October 9, 2010 to October 13, 2010. Hats off to the management.
Hotel General Manager on 10/13/2010
On behalf of the Hyatt Regency McCormick Place, please allow me to reach out to you regarding your stays at our property.
We take every report of bed bugs very seriously. If a guest reports that he or she may have found bed bugs, we take swift action. We immediately remove the room from service and call in a nationally recognized pest control expert to investigate the room and take all steps necessary to address the situation.
The safety of our guests and the cleanliness of our facilities are
top priorities. The trained and knowledgeable housekeeping staff at the Hyatt Regency McCormick Place are one of the best lines of defense along with our regular inspections. We pride ourselves on keeping our teams equipped with the knowledge, training, and
tools needed to identify and address any issues, and we regularly review our housekeeping standards and procedures to ensure that each Hyatt guest enjoys a safe, clean, and comfortable environment in our hotels.
I invite you to contact me at the hotel if you can provide us with more information about your stay and these alleged incidents, such as the dates of your stay and/or room number. We encourage all of our guests to report
any alleged incidents to us promptly so we can quickly address the situation.
OH on 08/09/2010
I found a bug in between the sheet and comforter during a stay June 28 - July 1, 2010 that may have been a bed bug (brown bug with very similar "shell" shape to the picture on this page). I had some bites and was very itchy during and after my 4 night stay. I did not report it to the management because I only saw the one bug and thought it was just a random incident.
KD on 08/02/2010
During a meeting the week of July 26, several colleagues complained about getting bitten by bedbugs. I had one bite myself, but some of my colleagues had multiple bites. I found the rooms to be dirty, and I am glad I did not unpack my clothes. I just hope I did not bring anything home with me.
NY on 07/28/2010
I left a 4 day stay at this hotel with many, many bites all over my arms, face and hands. After an investigation, no evidence of the pests was found in my room, but a hotel staff person did indicate that the hotel had been treated for bed bugs in 2008.