Hyatt Regency Savannah
2 W Bay St
Savannah, GA

Found 6 reports:

Response for the following posting: Anonymous on 03/25/2014

On behalf of Hyatt Regency Savannah, please allow me to reach out to you regarding your stay
at our property. We take every report of bed bugs very seriously. Once we learned of your concerns, we have contacted a nationally recognized pest control expert to conduct a thorough examination of your guestroom. That examination failed to find any trace of bed bugs.

The safety of our guests and the cleanliness of our facilities are top

priorities. The trained and knowledgeable housekeeping staff at Hyatt Regency Savannah is one of the best lines of defense along with our regular inspections. We pride ourselves on keeping our teams equipped with the knowledge, training, and tools needed to identify and address any issues, and we regularly review our housekeeping standards and procedures
to ensure that each Hyatt guest enjoys a safe, clean and comfortable environment in our hotels.
If you would like to discuss this matter with me further, please contact me directly at your convenience.

see full report...

We stayed on the 7th floor of the Hyatt Regency Savannah for 3 nights. After waking up after the 2nd night, my daughter had bites that itched on her fore arm…she wore pants and short sleeves to bed. We didn't think much about it until the next morning when she continued to wake up with itching. She is not allergic to anything and being mid-march it was not any other bug. We had to leave very early (6 AM) to head back to Atlanta and I reported it to the front desk. A Front desk manager con

tacted me about 2 hours later and said that we would have seen blood marks (really?!?!?!?) and that he would call the exterminator and investigate for activity.

About 4 days later, he emailed and said they did not find any activity. Well, all I know is that I have a daughter that had itchy bug bites and it occurred after waking up. You decide.

see full report...

Found two dead bed bugs in sheets in the morning. July, 2013. Hyatt said they found no pest activity. Guess not, they were dead.


I'm the original poster. I called Hyatt and they handle the investigation immediately and professionally. THey have not found any bugs in the room we stayed, and have had no other reports. I'm glad that they have taken action and provided a report back. This means it is still a mystery where the bugs came from, but I feel assured that the Hyatt has done due diligence in their investigation and response.

Thank you Hyatt!


On behalf of Hyatt Regency Savannah, please allow me to reach out to you regarding your stay at our property. We take every report of bed bugs very seriously. Once we learned of your concerns, we immediately removed the room from service and contacted a nationally recognized pest control expert to conduct a thorough examination of your guestroom. That examination failed to find any trace of bed bugs.

The safety of our guests and the cleanliness of our facilities are top priorities. The train

ed and knowledgeable housekeeping staff at Hyatt Regency Savannah is one of the best lines of defense along with our regular inspections. We pride ourselves on keeping our teams equipped with the knowledge, training, and tools needed to identify and address any issues, and we regularly review our housekeeping standards and procedures to endeavor to ensure that each Hyatt guest enjoys a safe, clean and comfortable environment in our hotels.

If you would like to discuss this matter with me further, please contact me directly at your convenience.

Scott Snipes
General Manager
912-721-4685
Scott.Snipes@Hyatt.com

see full report...

Stayed at Hyatt regency on the 6th floor July 8th for one night. Woke up with three bites on my foot the next day. Didn't think much of it, didn't even think about bed bugs. 9 days later, I have about 70 bites all over. Went to the doctor and confirmed it was bed bugs. Exterminator is coming to my apartment tomorrow to do a survey. Its horrible!!









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