Sonya on 07/06/2015
We checked in to Chase on the night of June 29, 2015. We usually check the edges of the mattress and boxspring (and usually find nothing). That was not the case this time. There were dark markings on the corners of the boxspring and some on the edge of the mattress, consistent with the pictures of bedbug "dirt" you can find online. We also checked the bottom of the boxspring and found the same dark specks clustered around several of the staples holding the cloth to the wooden frame.
e spot along the back of the boxspring, there were casings of dead bugs sticking to the dark specks - it was difficult to tell what kind of bugs they were (very small and translucent) but what else would be sticking to these dark specks? After coming to the conclusion that there just wasn't anything else it could possibly be other than bedbugs, we went back to the front desk and asked for a refund...we did not stay in that room.