Anonymous on 11/27/2012
Im a touroperator and received multiple complaints about this hotel. Again one 11/23 2012. The new tower seems to be ok
But the old section have more than one room infested w bed bugs. Have customers with pictures taken of them.
Front desk and manager no use. Will ban this hotel
From our list for future bookings
bed bugs on 11/08/2012
stayed in room 1010 in old section Sept 24-27 2012. We did not see bed bug until the last night , one crawled on the bed. We immediately checked out and had little to no help from the front desk.
Our money was refunded but when we returned home, 3 of the 4 of us broke out with many bites on hands, arms, face and legs. Apparently the bites can take days to show up. Beware
Anonymous on 05/07/2010
They traveled back with me in November 2009 and I have seen numerous other accounts since then on tripadvisor regarding this same hotel.
It is nearly impossible to get rid of them.