Portofino Bay Hotel at Universal Studios
5601 Universal Blvd, Orlando, Fl, 32819-7831
Orlando, FL

Found 8 reports:

came home with bed bugs after staying at one of the villa rooms over spring break - march 2011
now spending $4000 to rid them from our home! very expensive vacation!


tehehha bad bed bugs!


My family spent several days at the Portofino Bay Hotel in October 2009. I awoke with itchy, red bumps all over my legs on the last day. I visited my doctor upon arriving home. He diagnosed me with body lice and treated it with a topical cream. Eventually I was cured. I didn't realize that it could have been bed bugs until reading the prior reviews. I was preparing to book another stay, but I'm now thinking twice!


Stayed at this resort on 3rd floor, DID check sheets for signs of bedbugs. Did not appear to be any. My husband and daughter DID tend to leave clothes on the floor and when we packed to go home everything was all mixed together. This is my 2nd day home and this morning I awoke with a red, itchy patch of 3 small bumps, on my left ribcage. I believe they are bedbug bites, yet I can't say for sure. Do they take this long to bite? I was wearing the nightgown I wore at Portofino, have 2 that ar

e exactly the same so I can't say for sure if it was washed since I'm back??? Stayed 11/8-11/13.

see full report...

Stayed at this resort on 3rd floor, DID check sheets for signs of bedbugs. Did not appear to be any. My husband and daughter DID tend to leave clothes on the floor and when we packed to go home everything was all mixed together. This is my 2nd day home and this morning I awoke with a red, itchy patch of 3 small bumps, on my left ribcage. I believe they are bedbug bites, yet I can't say for sure. Do they take this long to bite? I was wearing the nightgown I wore at Portofino, have 2 that ar

e exactly the same so I can't say for sure if it was washed since I'm back??? Stayed 11/8-11/13.

see full report...

Stayed here two nights-Oct 22 & 23 2010 in teh villa wing, room 2232. Checked for bugs initially and did not find obvious signs, but woke up with several red welts from bites. Enjoyed the hotel but cannot take any more risks of bringing the bugs home, so will stay elsewhere in the future. We are going through the luggage carefully, in the garage, bringing things in bit by bit and sterilizing them.


August 23rd - 26th 2010. We stayed at the Portofino Bay Hotel in a deluxe (and pricey)room on the 4th floor. We enjoyed our stay and thought the hotel was lovely and oddly uncrowded until we woke up on checkout day with big red welts on our bodies.
We reported this to the hotel and they acknowledged that they had had a bedbug problem as recently as a couple of weeks ago but not in that room. They offered to compensate us for any cleaning or medical bills we might incur but didn't take any furth

er responsibility.

see full report...

August 2009 Stayed at this hotel for three days. I awoke each morning with itchy skin. On the third morning there were spots of blood on the sheets and bed clothing. lifted the mattress and there were bugs, Reported it to management. They indicated they knew they had bedbugs because it is an international destination. Did not offer compensation, merely took a report. cnk









No nearby bug reports