Loews Portofino Bay Hotel
5601 Universal Blvd
Orlando, FL

Found 7 reports:

We stayed there Dec 24, 2013 through Jan 4, 2014 and my husband and I were both contaminated and infected with bed bugs. We are beyond horrified.

We stay there every three months and it is a beautiful place. It is worth every penny we spend each time we visit. It is sad people say things that are just not true! As a gold member my husband and I suggest you visit their website and take a look at the hotel. It is one of the most beautiful places in florida.

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we stayed in may 2011 we had no bed bugs but we did have two lizards easier to see and they did not bite

Husband and I stayed here in February of this year on Valentines day weekend and had no bed bugs in our room.


I did not stay at the Loews, so I cannot personally say either way, but I saw this video about that hotel on youtube, it is definitely worth looking at- and deciding for yourself.

I stayed at this hotel in March and had bedbugs appear in my room. The hotel did switch rooms and pay for my medical bills, however, that was it. Do not expect any apologies, or for that matter even a free drink for your troubles. I will say that a representative did call my new room to tell me, “The hotel had gone at their expense to clean my former room and disinfect it.” I guess that’s nice that they did it at their expense.