Anonymous on 05/24/2015
I stayed in Room 1815 May 12-15. On arrival I checked the room by crawling around the floor and inspecting the mattresses and boxsprings. The room looked clean and I didn't see any bugs.
On the second day of my stay I noticed two suspicious looking bites but thought they might be mosquito bites. The next morning I had many more bites that I knew were bedbugs. I mentioned this at the front desk when I was checking out. They took a report and promised to investigate.
When I got home I
took pictures of the bites and a bug that I found in my laundry. They said the report (which they would not let me see) found nothing.
Anonymous on 03/13/2015
I stayed at this hotel from Feb 18 through Feb 20, 2015. When I returned home I found a bedbug in my bed the following morning. After taking the bed and bedding apart we found 2 additional bedbugs. This was the only trip I took that month. I did not stay at any other hotels in February. There have NEVER been bedbugs in our house. I threw out the suitcase and sent all my clothing to the drycleaners. I discussed this with the manager. Because they did not have any proof that the room (2309) was in
fested they would not reimburse me for the suitcase or dry cleaning. The manager offered to comp a stay and meals at their hotel as a gesture of good will. I declined since I will never set foot in that hotel again. Although I have no proof, all logic dictates that the bedbugs came from this hotel.
Anonymous on 10/05/2014
I stayed at Caribe from 9/21 -9/24 and have come home with bed bugs. Room 2313. The last time I was in Orlando, i stayed at Hyatt Place and also came home with them... I think this is my last trip to that city.
Anonymous on 09/29/2014
Stayed Labor Day weekend, and when I got home I found out I was bitten all over. Contacted the hotel, and all they wanted to do was comp the room, even after they confirmed the room was infested.
Very poor response to this situation. No wonder others have complained about the bedbugs, and the hotel's less than stellar responses.
Ashley on 07/29/2014
I went there with my family an brought bed bug home I called talked to the manager an they didn't do a thing it's a shame because it is a wonderful hotel to stay at in Orlando I won't be goin back
Anonymous on 04/06/2014
Found bedbug on sheets on my day to check out.
Anonymous on 08/26/2013
After i stayed in this hotel, i brought bad bugs to my house and get suffered for several months.
Anonymous on 06/08/2013
6/7/13 found bed bugs crawling on mattress. Moved to a different room.