itching on 06/19/2011
Stayed at hotel and noticed a couple of bites first night but did not associate it with a bed bug. This morning I woke up with over 30 bites on hands feet and neck. I was given a different room, but I am uncomfortable staying here.
Trish on 05/08/2011
Arrived to hotel around 5:00 PM 04-08-11. Searched room for any signs of bedbugs-none found. Spent time in Miami. Returned to hotel around 1100PM. Getting ready for bed-spouse asleep. Found 2 bugs on wall above beds. Bugs started crawling on both beds. Approx a dozen seen. Spoke w/desk clerk who was VERY apologetic and helpful. Offered 3 other rooms to look at. I was unable to stay there so we had to leave.
Hotel personnel was very apologetic and helpful. Refunded my money within the week. R
eceived a long email again very apologetic and explaining what they have done to fix the problem and their continued monitoring process to avoid this problem.
Michael T on 04/15/2011
4/4 & 4/5/11- Room was very clean no bed bugs found. Room 702