who brings them or when they will surface. If you travel frequently, especially in Europe there is a high possibility that your luggage could have transported the very same bed bugs that affect you in your hotel room. Those are the facts. The hotel have been very assertive in purchasing bed bug resistant mattress covers and we are in the process of covering our mattresses.

!! I checkied in to hotel everything was great(room 214)!! I enjoyed the location and my getaway was complete,so I thought. When i went to room for the night, I had a great nite sleep until I was woke up by my friend who was itching and scratching. She looked very uncomfortable and got out of bed and discovered the hotels "surprise that they had in store for us". Her bed as well as mine was covered in BED BUGS!!!! With this being my first experience witnessing BED BUGS in action i was DELIRIOUS!!! I literally had an anxiety attact!!!!! All I could do at that moment was take all of my clothes off and shake them out!! I quickly got dressed, packed my bags and went to Check out(time was 5AM). I recommend if would like a good time and not in for "surprises" take your time and money else where!!! Because you know if 1 Room has bed bugs other rooms in this hotel have it as well!!!!
SAY NO TO SOUTH BEACH PLAZA VILLAS, MIAMI BEACH, FL!!!!

end had woke up to use the rest room I asked her if she could please turn on the room light on her way to the rest room, when she turn on the light I looked in the bed to see if there was any insects, and there on my pillow was a bed bug... I pulled back the comforter and sheets and there was more of those bed bugs crawling around. When my friend had came from out the rest room I showed her the insects we proceeded to look in the next bed she too had bed bugs on her pillow as well as the covers once we pulled them back. In a panic we grabbed our luggage and got out the room and went to the front desk to check-out and and demand for our money back. The gentlemen at the front desk apologized for our inconvenience and told us that we would have to contact the store manager/owner who would not be in until 9:30 - 10:00 am. So later that morning when we called and tried to contact the manager the attendant whom answered the phone at the front desk at first stated that they called an exterminator and did not see anything, I asked how was he able to get an exterminator that early in the morning (9:30) when he had just got in at 9:15 (we had called at ~8:45 to see if by chance the manager was there yet) then he explained that it was nothing they could do until the manager was contacted. I asked could I have a number for the manager or could he contact the manager and the front desk clerk explained then that the manager does not work on weekends and we would have to contact the hotel manager again on Monday morning and at that point it would be up to the manager after we fill out a complaint if we would be able to receive a refund or not.