Anonymous on 07/16/2013
I stayed at the Pop Century Resort July 2 to July 5, 2013. On July 3 upon waking up, I discovered blood on the sheets and subsequently saw a large infestation of bed bugs crawling all over them on both beds. It took a couple of days, which is common, for the bites to appear all over my son's body as well as myself. To this date, July 16, they are still appearing. Disney gave us a room that obviously had not been serviced properly since some toiletries were missing. The staff ultimately found
see full report...
show snippet only
an infestation in the mattress. We were compensated monetarily; but when they said we would get one free night, they went on to charge us. I had to call them to report the mistake and was told we would be refunded, which did happen, and that we would be receiving something from their communications department regarding future free stays - so far nothing has arrived. My entire body is covered in bites and they are still appearing on my son. If they have been transported to our home, Disney will be held responsible. Obviously they are not properly checking their rooms and we were given a room that was not turned over for a while.