The Palms Hotel & Villas
3100 Parkway Blvd
Kissimmee, FL 34747-4526

Found 1 report:

Date was on 6/26/08 Do not remember the room that had the bed bugs in it but it was a couple of doors down from room 8432.

We checked into our room late in the evening.

Was there with my daughter's softball team for a tournament in the area.

Went into room and saw a bug on one of the pillow cases but to be honest didn't even know what a bed bug looked like. So was grossed out but thought it was just one bug and threw it in the toilet.

My daughter went into that bed a little bit

after that and started feeling really itchy. I immediately told her to get out of the bed and upon inspecting the bed found many bed bugs as well as some other really tiny bugs all over the pillow. We immediately called the front desk to put in a complaint. We also saw a roach crawling on the ceiling.

Since we were with my daughters team we had to stay in the hotel to be with her team. They offered us another room which we checked out very well and did not see any bugs. And they changed our room. Needless to say we did not sleep well at all and will never stay there again.

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