Royale Parc Suites on 09/16/2008
My friends and I were there for a bachelorette party weekend. It was the last weekend in August. We stayed in a 2 bdrm suite. I don't remember the room number exactly, I wanna say it was 106 or 126... it was on the first floor behind the pool bathrooms. My friend woke up at about 230 in the morning because she felt like she was being bitten by something. She turned on the light and they were everywhere. On the wall, in the crease of the sheets. She ran around and woke everyone up to check their
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beds. She had alot in her bed, my friend who was sleeping in the other bed in her room had a few. The beds in the room I was sleeping in were clean. We went to the front desk and they offered us clean sheets and 25% off the bill for that nite. That was clearly not enough. We wanted a new room. He sent security back to our room with us to "verify" the bugs. There was fresh blood on the sheets. So, we ended up moving all of our things to another room at 300 in the morning. They offered no assistance. They comped the room for the first night. But by the time we all went home on Sunday, the bites on my friends arms now looked like a big rash. I'd never seen anything like it. She sent an email to the general manager about what had happened when she got home. They have since comped the second nite in the hotel. I was to make sure people understand, this is not a cheap motel. This hotel was beautiful and our stay was spectacular other than the bugs. Beautiful rooms.I wish i could remember the security officers name, he was a very nice young man. He went above and beyond his job that night.