Shelly Fritsch on 03/27/2011
My family and I stayed at the Oak Plantation Resort in Kissimmee 3/19 - 3/25. We were booked into Room 506. I have read about bed bugs before and we checked the room when we got in to make sure there was nothing. We thought we had checked it over well, but obviously we hadnt. My daughter got bit the first night. We checked the bed again and found dirt, but didnt see any live bugs. After the second night, I woke up and picked up my daughter's pillow to find a bedbug scurry out from underneat
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h it. We ended up finding 3 adult bugs and one smaller bug in a matter of minutes. We brought 2 of them to the front desk. They offered to move us to a different room, which they did.
Since we know about bed bugs, we ended up going to the nearest Walmart to buy garbage bags and we washed and dried all of our belongings that day. (Extensive heat kills the bugs). We lived out of garbage bags the rest of the trip, my kids would not sleep at all, and we wasted money and more than an entire day of our vacation dealing with this mess. After all this, the only thing the resort did was refund me one night of our stay and gave us free breakfasts. I was frustrated as again, I had wasted a lot of money and time on this during our vacation. The resort was very rude and told us that they had the room checked and couldnt find any bugs. I am very concerned they are not going to treat the room and let another family stay there. We talked to many managers over the stay and all of them said the same thing, that they couldnt find any further bugs. They were rude about the whole thing and one of managers even said they had problems with them before as well as roaches. So he didnt even want to step foot into the room to look with us (so we could show him they were there). If you end up staying at the resort, steer clear of room 506.