Anonymous on 01/18/2014
Room 215 . 1/17/14.
Woke up to find half a dozen bed bugs. Very grossed out. Wish I would've seen these reports before scheduling my stay.
Itching from head to toe on 12/16/2013
We spent one night there in room 230. We checked in 12/14/13 ans checked out 12/15/13. The room was not fancy to say the least. I checked behind the pictures and headboards, under matress before staying just like I always do. They go above and beyond to clean up evidence that they have bed bugs. The morning when we woke up my husbands leg was covered in bites. Soon after we checked out they showed up on both arms, legs, even his bald head. He is itching terribly and we have done our best to make
sure they didn't come home with us. I sure hope we didn't bring any home. I will never stay there again and everyone should BEWARE!
Anonymous on 09/14/2013
We had a quick stay at this hotel. We go to Mickey's not so scary Halloween party every year. We got this hotel last minute. As we pulled in, it looked rough. We should have turned around and left. We got to the room, stayed maybe 10 minutes then went off to Disney. The room itself wasn't in the best shape. We awoke in the morning to see visible bed bugs on the beds. I called the front desk 2 times, but the phone wasn't working. I ended up using my cell phone and when I asked if they'd had issue
s in the past, of course they said no. Maintenance didn't come in until 10am, so they couldn't do anything about it. It was 9:57am when I called. So as I packed our belongings, maintenance came in and confirmed they were bed bugs! He said he's has issues in other rooms with them. I went to the front desk upon check out and they gave us 1/2 off the room! I'm so unsatisfied with this! My child slept there! My child woke up with bites! I am beyond angry! I called once I got home to see if I could get a number to call corporate and it's a franchise, so they don't have corporate. They said the general manager will contact me within the next few days.