Candice Barham on 06/27/2010
On 06/27/2009 @ approx. 7:30 am, I awoke to find three (3) fairly large insects on the sheet I was sleeping on in room number 124. I had no idea what they were, so I checked the internet to discover they were bed bugs. From the many descriptions on the internet I found the reason they were reddish-brown in color was because they had been feeding. I collected the bugs and took them, and my computer with the details, to the front desk. The clerk there advised me I would be moved to another room. W
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hen I asked how I would know I wouldn't have the same problem in the new room, he told me they would "check" first. I asked to speak to the manager and was informed they were "unavailable on weekends". Then he told me there would be "someone" available at 10:30am. I was offerd no apology, and was refused a refund (I'd paid for a weeks stay prior to seeing the room) I've also discovered that this hotel is also infected with cockroaches.