Anonymous on 10/05/2012
I see a lot of roaches and now I have black mold in my room I was told to use bleach and it will come off but there are other rooms with the same problems I wish the health dept would get involved my husband has been sick from this mold and I don't know what to do
Candice Barham on 06/27/2010
On 06/27/2009 @ approx. 7:30 am, I awoke to find three (3) fairly large insects on the sheet I was sleeping on in room number 124. I had no idea what they were, so I checked the internet to discover they were bed bugs. From the many descriptions on the internet I found the reason they were reddish-brown in color was because they had been feeding. I collected the bugs and took them, and my computer with the details, to the front desk. The clerk there advised me I would be moved to another room. W
hen I asked how I would know I wouldn't have the same problem in the new room, he told me they would "check" first. I asked to speak to the manager and was informed they were "unavailable on weekends". Then he told me there would be "someone" available at 10:30am. I was offerd no apology, and was refused a refund (I'd paid for a weeks stay prior to seeing the room) I've also discovered that this hotel is also infected with cockroaches.