Extended Stay America Hotel
6961 Lenoir Ave E
Jacksonville, FL 32216-4031

Found 1 report:

On October 17,2010 I checked into my room, began to unpack and when I got to my comforter, I began to remove the linen. I picked up the blankets and rolled them in ball and noticed at that point there were little brown spots. As I looked closer I noticed they were moving. I couldn't pack fast enough. I went downstairs to the desk and I said to the girl "that room has bed bugs" She said "It DO? Then she agreed to move me to another room which she checked first for bugs because I had so much stuff

to move. She came back and said it was ok but said I would have to move out of the room in the morning to somewhere else because it is a double room. I unpacked as much as I needed to and took me hours to get the bugs out of my mind and sleep was just out of the question. I am at work now, still thinking about it with absolutely no sleep. To make matters worse, the AC doesn't work either. The hotel could care less and they say well you will have to move, like I am only carrying a tooth brush and pajamas. It's a night mare and they have offered no compensation.

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