Club Quarters Washington DC
839 17th St Nw
Washington, DC 20006-3940

Found 5 reports:

Stayed in club quarters from -10/25/13 to 10/27/13. We came home and after many weeks of mysterious bites we found out we have bed bugs.


Guest feedback is important to us and we take any comment regarding bedbugs seriously. We have a proactive pest elimination policy that includes regularly scheduled inspections by a professional pest control company that uses trained bed bug detecting dogs. Additionally we have thoroughly trained all of our housekeeping associates to inspect our guest rooms for any signs of pest activity. If necessary, our pest control company conducts bed bug elimination procedures using the latest in heat

and/or steam technology.
I encourage anyone with questions or comments regarding our pest control policy to contact me directly at 202-974-4211
Respectfully

Kaycee Fletcher
Hotel Manager - Club Quarters Washington DC

see full report...

Stayed one night October 3rd and have about 30 plus bites.


***Update...I have to admit that I am impressed by how management went above and beyond. The hotel has since credited my account for the entire stay, provided laundry services. The room was inspected and treated. They have definitely earned my respect and in the future will stay at this hotel.****


Stayed at the Club Quarters, Washington DC from September 9th -13th and discovered that I was bitten by bed bugs. After going to the local pharmacy complaining about irritation from bites on my legs and ankles, the pharmacist explained that the bites were caused by bed bugs. This was confirmed by the hotel and the inspection report provided by their pest control person. Regardless of how kind the staff was during this ordeal, the hotel is definitely off the list. Do not stay in this hotel.









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