Anonymous on 10/21/2014
10/20/14 - room 1124 woke up at 4:30AM to something crawling on my neck. Could not ID it. Flushed in toilet. Realized I had 2 bite marks on my neck. 2nd night, bug crawling on pillow. Captured and took downstairs. Told it is not a bed bug. Moved me to 18th floor where I see t 2 incident reports out here for 18th floor...lovely.
Anonymous on 06/03/2014
June 1, 2014. Room 720. Woke up at 2:30 am and found about 7 bedbugs of various sizes. Killed them all. Other bed seemed OK.
Anonymous on 11/05/2013
Bed bugs in room 1819 from Oct. 26-30, 2013 stay. Housekeepers confirmed there were bed bugs in our room AFTER we left. Roommates were covered in bites.
Anonymous on 11/04/2013
From a stay Oct. 26-31, on the 18th floor. Arms and hands are literally covered in bites that only appeared two days later. Roommate in the room had same symptoms, less coverage of bites. Front desk confirmed that housekeeping found bed bugs in our room.
Anonymous on 07/31/2012
We stayed her June 12-19. Our first morning there my room mate woke up and several bites on her stomach and a couple on her leg. The hotel totally replaced the bed, mirror and headboard, and steamed the carpet. We were fine for the rest of our stay. they were, however, supposed to steam clean our luggage to ensure we did not bring any back home with us. They did not follow through with this.