Greg on 06/22/2015
We stayed here last summer for one night as part of a Disney/Universal vacation. Woke up with clusters of bites on my legs. Found out that's the classic "breakfast, lunch, and dinner" bites of bedbugs. Bites lasted over a week. Fortunately we typically bag up all our clothes and take precautions, so we didn't bring them home with us. We have stayed here before a couple times without incident. This is a bummer because our kids love the pool and the location next to Universal Studios. Will think t
wice about staying here again.
Anonymous on 12/31/2012
I spent one evening at this hotel. I woke up at about 3am itching my neck and chest like crazy. Upon taking a look in the mirror, I discovered about a dozen bites that by morning turned into huge welts. I contacted Hilton via e-mail the next day, but two weeks have passed and I haven't heard that they've taken any measures to remedy the situation.