Continental Inn
414 Ocean St
Santa Cruz, CA 95060

Found 2 reports:

I stayed 2 days in this hotel. November 30th and December 1st, 2013. I had noticed some itchy spots on my hands after the first night sleeping there, but thought maybe I was having an allergic reaction to something (didn't realize they were bites yet). Then my second night there I woke up at 4am because I was being bitten on my back. I turned on the light and SAW an adult bed bug as well as a nymph crawling on the sheets. I captured them both in a cup and called the front desk. No one answer

ed. I did not go back to bed and early that morning (December 2) I checked out early and complained. I showed them the bugs, complained that they didn't answer their phone, and demanded a refund. The front desk guy only wanted to argue that I didn't call the right number. Eventually he said he would issue a refund after talking to management. I received a voice mail saying they would refund my money, but then received an email later from booking.com saying that the Continental Inn reported that I had canceled and therefore they would be charging me a 60$ cancellation fee. I explained to booking.com that was not the case and that the motel had bed bugs. I eventually got my refund, but I thought it was very shady that they tried to say that I had canceled. Management said they would be treating the rooms, but I wonder if they really will.

I had over 50 bites on my body from sleeping there only two nights. My face, hands, arms, back, and legs. The mattress was definitely at least 20 years old and the fact there were nymphs that meant those bugs were breeding up a storm. The place tries to seem upscale but really its filthy. I heard the desk guy talk about how they were going to get new shutters for the rooms, but how about they get mattresses that aren't from the 80s? Disgusting.

see full report...

I stayed in this hotel (room 232) on 4/10/13 and woke up, itching. Upon further investigation, I found bed bugs throughout the bed, underneath the covers. The hotel refunded my money, but did not even offer an apology (or seem to take it very seriously), in spite of the fact that I had to leave the hotel in the middle of the night due to the bugs and am now covered from head to toe in bites.









25 bedbug reports near this address:

Best Western All Suites Inn 0.138 km
Travelodge 0.474 km
Americas Best Value Inn & Suites 0.534 km
Ocean Gate Inn 0.580 km
377 Riverside Ave 0.668 km
Ramada Limited Santa Cruz Water Street 0.721 km
Ramada Limited Santa Cruz 0.724 km
Capri Motel Santa Cruz 0.759 km
Knights Inn Santa Cruz 0.761 km
Comfort Inn Beach/Boardwalk Area 0.779 km
Super 8-Beach/Boardwalk West 0.780 km
El View Lodge Motel 0.824 km
Sea Breeze Inn 0.871 km
833 Front St 0.927 km
311 2nd St 0.970 km
Paradise Inn By The Beach 0.971 km
Water St 1.016 km
Quality Inn Santa Cruz 1.018 km
Casablanca Inn & Restaurant 1.214 km
Lanai Lodge Santa Cruz 1.214 km
Holiday Inn Express Hotel & Suites Santa Cruz East 1.267 km
Bay Front Inn Santa Cruz 1.269 km
Ocean Pacific Lodge 1.299 km
National 9 Santa Cruz 1.425 km
Mission Inn 3.438 km