Anonymous on 08/14/2015
Just checked in 8/14/15 floor 12. Within 30 min., bed bug found on freshly made bed. Still waiting to get a response from hotel.
Anonymous on 04/05/2014
I'm attending a conference at this hotel on 4/5/2014 and I just noticed a bed bug crawling in my hand in the colonial ballroom.
Barbara on 08/16/2013
I stayed 2 nights in room 331 in August 2013 with my grandson. Soon after checking out, I found my face, neck, shoulders and upper arms covered with nasty, itchy bed bug bites. Because I didn't discover them until after I had left the hotel, I was unable to inspect and check the mattress and the room for the bugs.
Anonymous on 05/02/2011
I was assigned a room on the 7th floor of the "traditional" wing of the hotel (I think it was room 770). I did the usual bedbug check, pulled back the sheets and mattress pad and found bug carcases on the mattress collected in the depressions of the mattress buttons.
The hotel staff was courteous and responsive and assigned me to a different room immediately in the new wing. I checked the room and it was clean and I had no problems during my two night stay.