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Anonymous on 08/23/2012
4 NIGHTS 2 ROOMS. IN THE HOTEL BEDBUGS!!!, MANY OF THEM. ALL BIG GROUP VACATION WAS RUINED. MANAGER SAID THAT HE IS A BROTHER OF OWNER , ANYWAY HE REFUSED TO HELP WITH ANYTHING. WE LOST MONEY, AND LEFT HOTEL ON SECOND DAY. WE ASKED COUPLE OF GUESTS, AND FOUND OUT THAT 2 MORE ROOMS WERE INFECTED. MANAGEMENT JUST TERRIBLE, DOESN'T ACCEPT ANY SINGLE COMPLAIN AND PLUS VERY AGRESSIVE. STAY AWAY!
Anonymous on 05/07/2011
Rented two rooms for 3 nights. Both rooms were infested with bed bugs and we woke up with bites everywhere- ruined our trip.
The manager refused to do anything about it, he wouldn't refund, let us switch rooms, or even offer to dry clean a bag of clothes (as most normal hotels would).