Stayed in room #69X for 3 nights, Feb 27-March 1, 2014 and did not notice any bites but a couple of days after I got home my wife had a close cluster of three classic itchy red dime sized welts with center blisters. Now we are on full panic response to prevent an infestation at home. The silver lining is that it's been below zero for the last few nights so everything that was with me is outside getting the deep freeze treatment. This hotel is a dump anyway with a very superficial "renovation.
" The desk staff are not nice. Avoid this hotel !!!
The report from the DOO that was posted is the EXACT same thing that I recieved when I reported this to the hotel....does this mean that it is just copied and pasted to all complaints. Not a safe place to stay at all
Kris BEtz, DOO on 02/19/2014
On behalf of the Hotel Whitcomb, please allow me to reach out to all of you regarding our property. I would like to first apologize for any discomfort anyone might have experienced while you stayed with us. We take every report of bed bugs very seriously. Once we learn of possible activity we immediately remove the room from service and contacted a nationally recognized pest control expert to conduct a thorough examination of your guestroom.
The safety of our guests and the cleanliness o
f our facilities are top priorities. The trained and knowledgeable housekeeping staff at the Hotel Whitcomb is one of the best lines of defense along with our regular inspections. We inspect each room monthly and have random inspections by our trained room cleaning staff to help maintain a clean and pest free facility. We also have specially made encasements on each bed that prevents anything from making it way into the mattress or box spring. We pride ourselves on keeping our teams equipped with the knowledge, training, and tools needed to identify and address any issues, and we regularly review our housekeeping standards and procedures to endeavor to ensure that each guest enjoys a safe, clean and comfortable environment in our hotel.
Stayed here from Jan 30-Feb 3 Family member received numerous bed bug bites on arms and legs!!!!! Will NEVER recommend or stay here again
Anonymous on 10/28/2013
Stayed between 20 and 25th October. Returned home with 6 bites on my arm. Did not notice the bugs, but am sure they were from staying here.
Anonymous on 10/27/2013
Stayed here from 22nd-24th of october 2013. Killed two blood-filled bed bugs and checked out immediately the same morning. The hotel management reimbursed our last night.
Anonymous on 09/30/2013
Room 422, stayed six nights, 30-40 bites. Could not find any evidence. Never had bites like these, they are itchy and in patterns of three.
sf native on 07/21/2013
Stayed at Whitcomb, room 205. wound up what started as one small mosquito like bite, which turned into multiple bites on stomach and back. Did the research... yep matched bedbug bites symptons exactly.
This hotel is packed year round with tourists and is probably making a fortune. Im sure they don't want to put rooms out of service for fumigation.
MY BEDBUG LAWYER on 06/11/2013
If you or anyone you know has experienced any bed bug issues at the Whitcomb Hotel, contact MYBEDBUGLAWYER immediately at (855)4buglaw or visit our websites at mybedbuglawyer.com or bedbuglegalcontrol.com.
Unhappy customer on 02/24/2013
Like everyone else, I got bed bugs here and was told I caught them on the plane or a "couch"?.
I tossed everything from the trip. No compensation.
Wish I would have read reviews before I went. Live and learn. Awful hotel.
Anonymous on 09/08/2012
Stayed at the Whitcomb late August 22,23,24 2012. On the morning of the 24th, I awoke with huge red welts all over my body especially my back and right arm. I found bed bugs on the bed that morning. I alerted the manager immediately and he hushed me into a back room to say how sorry he was. He offered to pay one nights stay for me and my friend. They did launder my clothes for me but stuffed them back in my infested suitcase when done. I am still battling these hives and have been on megadoses o
f predisone for weeks now. It is now September 8th and I still itch and have scarring. I have been to Urgent Care, my primary doctor and a dermatologist and have laid out so much money for medicines and time off in caring for my health. They finally agreed to pay two nights and parking. I BEG you.... DO NOT STAY THERE! I am sure they just made the bed, changed the sheets and had someone else lie in that same room.
This place is disgusting! Stayed in room 777 for 6 nights. June 24th- June 30th. Woke up on the 26th to find a bedbug crawling on my comforter!
Did not notice any bites at the time until I came home about a week later to find both of arms covered in bites.
jgb1mookie on 07/05/2012
was about to get into bed...had been watching tv for an hour and noticed small and large bugs on and under pillows.
Ask managemet about pest control and spraying and was told only that they inspect each room and bugs must have crawled under door from hall, (????) Very strange answer.
Mangement moved me to other room but with no other costs covered.
Anonymous on 04/02/2012
I found bed bugs in the bathroom in the morning. Scary!
Anonymous on 04/02/2012
Anonymous on 02/01/2012
During my recent stay (10 days) in the Hotel I had been bitten around 40 spots in my first room (no 480). I have managed to capture one bedbug around 4 am during the second night. So after complaining about the situation the manager upgraded me and had my clothes laundered the next day (the receptionist moved me to another temporary room before that when the manager was not yet available). After that I have received no more bites and I am also pretty confident I have managed not to introduce any
of these creatures back home where I redid the laundering and got rid of my suitcases before entering.
When asked if they knew about the issue they denied of having a history of bedbugs in that room up until my report.
I stayed at the Whitcomb from October 23-26. 4 days after I left I found 6 bed bug bites on my neck. It was too late for me to take preventive measures when I reached home so I certainly hope I didn't bring any back. Some people have delayed reactions to bed bug bites so just because you don't feel itchy during your stay doesn't mean you weren't bitten while there!
Anonymous on 10/30/2011
Stayed in hotel Oct 26, 2011, room 358. I have small bites at base of neck and bites on one arm. My neck is very itchy. My co-workers were also bitten. They stayed in other rooms.
Anonymous on 10/28/2011
Small bug bites to the back of neck found during stay in Room 353, October 26, 2011. My co worker was in Room 453 and had several bites.
LS on 10/28/2011
I stayed Hotel Whitcomb for business October 25-27, 2011, in room 453. I woke up with very itchy bites on neck, arms, and upper back. I researched and confirmed that they are, indeed, bed bug bites. I am calling the hotel right now to report this and request a refund. I am so angry.
Anonymous on 05/09/2011
I was a very frequent visitor to the whitcomb. I stayed there for 1-3 nights monthly for 4 years: 2007-2011. I never had any bed bug problems until my most recent and last stay: April 24-26th. Room 288. We are now afraid we brought them into our large suburban home. A nightmare! So sad to say goodbye to the Whitcomb forever.
Anonymous on 05/03/2011
I received bed bugs after my stay at the Hotel Whitcomb in San Francisco from April 7, 2011 to April 10, 2011.
anon on 12/23/2009
Stayed in room 564 for 2 nights, 12/20/09 & 12/21/09 and came home tuesday with an itch on my arm. Now I have a huge full blown welt and 2 more on my fingers. Though, I have lived in a place with bed bugs years ago I knew exactly what it was when I felt the itch. I have tried to call and see what they will do about it and let them know about the room but I have yet to speak with somebody.
Hotel Whitcomb on 09/05/2009
Woke up at approx 4am to find a blood filled bug on my pillow. Upon inspection a further smaller bug was found under the pillow.
Staff moved me to a new room but with no offer of laundering my clothes ect.