Hotel Sunrise
447 Valencia St, #101
San Francisco, CA 94103-3414

Found 5 reports:

It is unbelievable, that this place is being listed as a Hotel!!! I was here to start a new job and to look out for an apartment. I was told this was awful but did not believe it. I had to see and indeed verify it by myself. Although they gave me a remodel room (new paint, fixtures, bathroom), the stench of it made me sick, I had to also buy my own cleaning supplies prior using anything, my friend let me borrow bed sheets and blanket. Still in this room there were cockroaches, bed bugs (bitten s

o badly had to see a doctor for the severe rash), I am going to report it to SF Health Department, insist on an investigation as it is not proper for the tourist coming in the city. There were many homeless, druggy and drunken peoples. Room given had a window looking out to an alley with such a filth and dangerous individuals…Could not sleep at night as the window has only light blind, could not open window as did not know if more bugs would come in and there was no air conditioner, no refrigerator, no microwave as advertise but was charge for 3 nights $300.00 total which is outrageous as it is not an Hotel but a half- way house of sort. I wanted to leave as soon as I check in after the previous guest asks to be refunded and to leave, recommended me to leave as well. There were cockroaches in the entry way and bugs on the check in window. I would never ever recommended it and I am very suspicious with all the feedback you received that you still list this place on your site and/or don’t do anything to help stranded traveler on a busy weekend in a city where they cannot find another replacement, and/or get our expenditure back.
August 2015

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It is unbelievable, that this place is being listed as a Hotel!!! I was here to start a new job and to look out for an apartment. I was told this was awful but did not believe it. I had to see and indeed verify it by myself. Although they gave me a remodel room (new paint, fixtures, bathroom), the stench of it made me sick, I had to also buy my own cleaning supplies prior using anything, my friend let me borrow bed sheets and blanket. Still in this room there were cockroaches, bed bugs (bitten s

o badly had to see a doctor for the severe rash), I am going to report it to SF Health Department, insist on an investigation as it is not proper for the tourist coming in the city. There were many homeless, druggy and drunken peoples. Room given had a window looking out to an alley with such a filth and dangerous individuals…Could not sleep at night as the window has only light blind, could not open window as did not know if more bugs would come in and there was no air conditioner, no refrigerator, no microwave as advertise but was charge for 3 nights $300.00 total which is outrageous as it is not an Hotel but a half- way house of sort. I wanted to leave as soon as I check in after the previous guest asks to be refunded and to leave, recommended me to leave as well. There were cockroaches in the entry way and bugs on the check in window. I would never ever recommended it and I am very suspicious with all the feedback you received that you still list this place on your site and/or don’t do anything to help stranded traveler on a busy weekend in a city where they cannot find another replacement, and/or get our expenditure back.

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5/20/2015

We saw the room and wanted to cancel, but they would not refund our money.

This room was infested with bed bugs! And when we confronted the management they said they didn't know it was in this room, but the other rooms they knew had.

They knew that they had some bedbugs and they didn't warn anyone!!!

The department of health should step in here.


BEDBUGS OUT OF CONTROL - STAY AWAY YOU STUPID CRACK HEADS/JUNKIES.......EWWWW


I live next to multiple rooms infested with bedbugs, on Friday August 17, 2012 a guest that has been here for weeks moved to another room on the 3rd floor more then likely spearing and taking with bedbugs, because of a bedbug problem is the reason for moving rooms, the same day, the room was rented out again, this time to a lady with 2 small kids. I am disgusted by, the SRO/HOTEL...management/owner for known about these problems and doesn't act on this very serious problem. I questioned the F

ront Desk, managements Wife she told me it wasn't my business? It is my business, I live 1 room down from this infestation and disgusting bedbug nightmare and across the hall from other bedbug infested rooms. The building is more then likely infested with bedbugs. EWWEWWWW, HELP!!!"

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