Anonymous on 04/04/2011
I found a bedbug after staying here for 3 weeks. The manager started steam treatment by the hotel staff the following day. I looked up the San Francisco Health Department bedbug recommendations and they recommend licensed exterminators. I downloaded the recommendations and e-mailed the PDF file to the manager. He said that he was unable to open the file. The following week another steam treatment was done. At that time I saw the mattress for the first time and saw that on one side, under the mat
tress cove, there was a large old blood stain and on the reverse side there were what appeared to be other body fluid stains.
The mattress was replaced the following day. Within a day of receiving the mattress I had several new bedbug bites. I told the manager about the bites when other tenants could hear, and he immediately gave me printed instructions an how to prepare my room for extermination of the bedbugs.
Anonymous on 03/24/2011
I found a bedbug on my wall today, 3/23/11. Told the manager immediately and he will have the room steamed tomorrow.
Bitten on 09/20/2009
I stayed here for about week and really loved the hotel in the beginning. The manager is picky about who he lets move in here, so there isn't a problem with noisy neighbors or sketchy people.
I was getting ready to go to China, and needed a place to stay in the city for a week. The room was big. It had a refrigerator.
Something weird about the room though. The bed did not have a fitted sheet. I asked the manager about this, and he said they don't provide fitted sheets to the guests a
s a "safety" measure.
Safety Measure? What did he mean by that? I didn't think people were regularly strangled by fitted sheets, so this didn't make sense to me. I let it slide.
When I went to sleep at night, I had the feeling I was being bit. Many many tiny bugs were crawling on me. I was informed that they were bedbugs. Was moved to another room. Luckily, my things were in storage, so I didn't really lose a lot. . .