Anonymous on 07/25/2015
Room 1229. I am a public health physician and know well what bedbugs can do. When I got to my room and laid on the bed, I found a bed bug crawling out of the pillow case. Caught it and took it to front desk. Saw the bedbug registry and was appalled at the number of case reports at the Crowne Plaza. San Diego Health Department must be oblivious or idiots for not doing something more. But that could scare away tourist dollars and might hurt the economy. The front desk moved us into another room Un
fortunately we are here with a soccer tournament and have girls in 5 rooms. Can't find another place to stay or I would be out of here in a heart beat. DISGUSTED with Crowne Plaza. I took the bedbug to the front desk and asked them if they had a problem. The manager would not even acknowledge the other reports. Said some one would inspect our new room. Some how I did not find that reassuring. Our new room faces a wall and is apparently is where complainers are relocated.
Anonymous on 06/01/2013
I stay last week on the 5th floor of the hotel and got attack from bed bugs ... Complaint hotel and say they will clean mattresses .. Aren't they suppose to burn those mattress ??