CreepyCrawly on 09/29/2015
Business colleague came to town from Japan and needed to stay a month. So his company arranged for him to stay at the Red Roof Inn at 10800 Olson Road Rancho Cordova. One week went by in the same room and he did not report/notice any incidents with bites, however over the weekend this changed dramatically as he came into work with characteristic bed bug bites. They were on his face, arms,back and god knows elsewhere. I fully understand bed bugs are difficult to get rid of but as a re
sponsible business you have an obligation to your customers to insure things of this nature do not happen. As this hotel has had documented problems for over a year it is clear they do not truly care to fix the problem. Rather they are intent on simply bandaging the problem by occasionally spraying.
The staff has placed him in a different room and attempted to sanitized his clothes. We will see as he has three more weeks. By proxy I am infuriated!!!
Anonymous on 12/07/2013
Got the cheapest room at this hotel. I always check for bed bugs and yes indeed there they were, black specs by the mattress. I told the front desk and they gave me a new room with an upgrade. That room didn't have any bed bugs. Stay away from the cheap rooms though!!!
Jessica Kaufman on 10/27/2013
10/25/13 We checked in late and my husband headed to Target while I headed straight to bed as I was exausted and we were participating in a mud run the next day. I woke to the feel of a bite on my arm. When i got up and turned on the lights at least a dozen of various types of bugs were crawling all over the sheets and pillowcases!!! I later learned by researching that these were not different types but different stages of the same bugs which change appearance as they mature. The desk clerk said
there was nothing she could do but offer to change our room. WE IMMEDIATELY checked out and Expedia found us alternate accomodations where we cautiously put all our belongings in plastic bags for the night and left them in the tub so as not to infect the new hotel.