js16 on 08/29/2013
I recently stayed there with my wife on Sat 8-24-13 we woke up to one crawling on our pillow, we informed management and maintenance and they found another, We got out of the room as quick as we could. The staff and manager took this very seriously and were as accommodating as could be given the situation. Needless to say we were freaked out. Thankfully it does not appear we have taken any home and took the necessary precautions before bringing anything inside our house. We tossed some items ju
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st to be safe. The hotel credited my stay and added bonus points to my account as well. It appears this hotel takes this very seriously and immediately closed off the room and was taking the next steps. The staff were professional and did all they could for us. This was a ground floor room-